A word about configurations: We sell two types of radio control packages. The first is "Standard Configurations" and is a single program. These programs are complete and are all you need to operate your transceiver or receiver. The second product is what we call "Inter-Linked" configurations and is designed for users with more than one hardware device (ie.Pegasus and a Rx-320, etc). These products link two products together in a "twins" configuration and pass data between them. This is very useful when running a subreceivers as a dedicated "real time" scope. The Eclipse is the first fully integrated interlinked configuration. It interlinks a HamStationExtreme and an SWLStation into a single integrated control panel that fills an 800x600 display (1024x768 reccommended).

All panels run through the radio's remote computer interface. This is usually a serial interface. The panels are designed to run HANDS OFF! That is you cannot use the physical front panel at the same time the software is running. Some panels do permit the user to use the MAIN tuning. We support USB to serial adapters provided your adapter can meet modem level performance specifications. See below for more details.

At the very least PC Wise: You should have at least a Pentium IV class system or better running at 1000Mhz with at least 1GB of memory, mouse or wheel mouse, Optional Griffin PowerMate(c), and 50 Megs of spare disk space. We operate using NORMAL fonts only and fit well in a display resolution of 1024x768.We also support dual display adapters that extend the desktop. We support PCMCIA to serial adapters and USB to serial adapters as long as they support modem controls and are capable of 100% duty cycle or continuous data transmission without failure or buffer overflow. Some of our features require an active Internet connection.

Access to Free Updates: We are now posting notifications of available "QuickFix" updates kits and Ultra Sample Screens on our Yahoo support group. You are encouraged to join it for all of the latest information on kits.

Version 3 users: This version does NOT support Windows Vista. You must upgrade to Ultra Version 4 series for Vista Support.

Server Support: These packages are designed to be run as a desktop or laptop application, not as a server or network based application. In general we support 2000, XP, and Vista as single user based application. We do not support the special requirements of a ".NET" compliant application or a server based application.

You may purchase by Check or by Shopping Cart: We will take checks, postal money orders, western union money orders or money orders drawn on any established banking institution that deals with U.S. Banks. If you remit by this method please include a printed registration form. Link is below.

If you have difficulties with PayPal's shopping cart: You may send payment to us directly. Our PayPal email address is "mike@callsignsoftware.com". We will email you a registration form for registration key generation.

As a last Resort to Purchase or if you do not want to use PayPal: You may send payment to us in the mail. Please include a mail in registation form so that we can send you a registration key. We accept Postal Money Order, Western Union Money or Bank Tresury Check in $US for the product cost. No handling fees! Our mail address and printable order form are shown below.

PayPal Purchasers: It can take PayPal up to 48 hours to notify us of your purchase depending upon how long it takes to verify and process your charge through PayPal. When you make a purchase through PayPal, please fill out the software registration form at the end of your purchase. With this information we will create your software access key and test it. We will then email to you, your download account, password, and registration key. If you do not hear from us within 48 hours please send us email because Paypal may have not notified us yet of your shopping cart transaction.

Registered Users: Remember the benefits of the beta program are...
1. You get to try early versions of the software.
2. Can suggest new features for newer versions that will benefit all in the areas of the program that interest you such as database, logging, scopes, etc.
3. Can contribute application notes that we will publish on out download page

USERS WITH USB to SERIAL Adapters: Some of our users have had many problems with these devices because most cannot keep up with the duty cycle rates of a NULL Modem or the supplied software driver does not properly comply with the Microsoft Windows(c) Driver model. NULL Modem compliance means that they MUST be capable of sustaining a continuous data stream much like that encountered when downloading files. They must also support modem controls for data flow control which we use on all the radio products that support this. Failure of the USB/Serial Adapter to comply with this will result in improper operation of the software. These capabilities must be stated on the product. We reccommend the RadioShack 9 pin Serial to USB adapter cat#26-183 or the TenTec #316. They are less than $50.00, come with an XP and 2000 driver, and are widely available. We have been using these adapters and have had no problems with them on Window's 2000, XP PRO, and XP Home. We have been using them with a USB 2.0 port and a four port USB 2.0 hub. We have also tested the software with PCMCIA (Serial Gear RS-232C) to serial adapters. We have thoroughly tested the software with the previously mentioned adapter(s) and found no problem with them. These adapters have software drivers that are well behaved in Windows and do not interfere with the operation of Window's, or other drivers, as some VERY POORLY written drivers do from some of the other vendors.

ALL PERSPECTIVE USERS: WE ARE NOT RESPONSIBLE FOR A FAULTY USB to SERIAL ADAPTERS THAT DO NOT MEET THE PROPER SERIAL SPECIFICATION AND WINDOWS DRIVER REQUIREMENTS. YOU MUST PROVIDE THAT!!

This software is sold as is and MAY NOT BE RETURNED. If you are unsure about its feature set, we provide manuals and application notes and a user group that you may access that will provide answers and information that can detail its capabilities. The software is NOT SOLD ON APPROVAL. We do not offer any DEMO software. We have found that there is a learning time required to fully understand all of the features we offer and how they interact. That is why we provide free documentation prior to purchase. The ramp up time on the software could take as long as 3 months to fully utilize all of its capabilities. We do not represent this as simple program, there are many out there that do fit in that category. However it is a very powerful program that will support most of your interests in radio and station's activities in a single package. We are contstantly getting great ideas from our users that eventually become part of our feature set. This is where we choose to invest our time.

MAKE SURE YOU CAN RECEIVE OUR REPLY EMAIL WITH YOUR SOFTWARE LICENSE KEY ATTACHED AND YOU DO NOT BLOCK OUR REPLY. THIS IS YOUR RESPONSIBILITY. If you cannot supply us with an email address that can accept attached ZIP files or canot unzip the files correctly then you MUST order the CD version of the software. NO REFUNDS ARE GIVEN. If you cannot accept attached ZIP files or if your virus program corrupts the file when ordering the downloadable version, you will be required to wait for the CD version to arrive. As crazy as it may sound we have had some users order our download version then not able to accept the license key file through email. This is a technical product and you must be capable of being able to receive files from us or download files from our download center if you order the downloadable version. All program updates are only distributed through our download center. NO EXCEPTIONS HERE!

Once you have made the purchase: After we get notification from Paypal of your confirmed purchase, we create a license key with your registration information. We test this key against your purchased product and setup your account in our download center for future updates. We shall then e-mail you the license key in an attched zip file, your account information and the download links. The kit files are located in our download center and are all in zip files. Programs such as Winzip are suitable for extracting the license key file and program files from our download center kits. If you purchase by CD, as a courtesy, we setup a download account for you to access our kit files until your CD arrives and to get future updates. The software comes as a set of extractable files. There is no complex setup, just a simple readme for initial folder setup. The program self installs itself as long as you have the license key file in the proper folder. Your system is not modified and you may install the software on as many systems as you wish. We also have a software license transfer policy. If you sell your radio you may transfer your software license key to the new user for a very small administrative fee. Again this is a technical product that does require a minimal level of computer knowledge.

If you have any questions prior to purchase please feel free to send me an email or just ASK MIKE using the link at the bottom of this page.


Thanks!
CallSign Software
P.O. Box 652
Merrimack, N.H.
03054-0652

Our printable order form may also be sent to us by e-mail. Printable Order Form

Thanks for your Support. 73 de WA1EYP es KD0ZV.